Career Opportunities

Job #: 10.24
Job Title: Intake Coordinator (Multiple Locations)
Closing Date: April 4, 2024
Salary Range: $27.18 - $28.61 (varies with respect to region)
Job Type: Full-time in-office position, Contract from May to August 2024
Locations: Charlottetown, PEI; Moncton, NB, Toronto, and Ottawa, ON; Winnipeg, MB;  (1 position per site)
Hourly rate with respect to province: PEI, NB & MB - $27.18; Toronto, Ottawa - $28.61
The Role:  
As an intake coordinator, you will be responsible for supporting in the initial contact and assessment process for clients seeking services within CCRW. This role requires excellent communication skills, empathy, and the ability to assess clients' needs effectively. This role offers valuable hands-on experience in the field of social services, allowing you to apply your theoretical knowledge in a practical setting. 
Key Responsibilities: 
  1. Client Intake: Conduct initial screenings and assessments with clients to gather relevant information about their needs, concerns, and goals. 
  2. Documentation: Maintain accurate and detailed records of client information, including demographics, presenting issues, assessment results, and any other relevant data. 
  3. Referral Management: Alongside our Employment Coaches and Career Talent Consultants identify appropriate resources and referrals based on clients' needs and preferences, coordinating access to external services as necessary. 
  4. Case Coordination: Collaborate with team members to support in the process of implementing individualized service plans for clients. 
  5. Advocacy: Advocate on behalf of clients to ensure they receive the support, resources, and services they require to address their needs and improve their well-being. 
  6. Communication: Maintain regular communication with clients, team members, and external stakeholders as needed  
  7. Compliance: Adhere to all relevant policies, procedures, and regulations governing client confidentiality, data protection, and ethical conduct. 
Requirements to be considered for this job: 
  • Currently enrolled in a post-secondary degree/diploma in employment counselling, social services, communications, or combination or equivalent combination of experience and education   
  • Highly achievement orientated.  
  • Ability to work collaboratively in a team environment. 
  • Strong verbal and written communication skills 
  • Organized and comfortable with office administration, experience using MS Office Suite. 
  • Familiarity with barriers experienced by job seekers with disabilities. 
 
Benefits: 
  • Practical experience in the field of social work, enhancing your academic studies with hands-on learning opportunities. 
  • Exposure to a diverse range of clients, providing valuable insight into the complexities of social work practice. 
 
If you are passionate about providing exceptional support to job seekers and persons with disabilities, we would love to hear from you. Apply now to join our dedicated team! 
 
How to Apply? 
Interested applicants are invited to submit a cover letter and current resume in one document, clearly indicating how they qualify for the role, to hr@ccrw.org. Please quote Job #10.24.   
We thank all applicants for their interest, however, only those selected for an interview will be contacted.  
  CCRW embraces and celebrates our country’s unique multicultural heritage and diversity. CCRW is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse stakeholders, staff and community alike. We are committed to providing barrier-free and accessible employment practices. Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

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