Building Trust: Navigating Disability Disclosure Conversations

November 5, 2026 | 1:30 PM ET

Virtual

Building Trust: Navigating Disability Disclosure Conversations

Building Trust Through Disability Disclosure Conversations

Join Untapped Talent for a practical webinar on disability disclosure conversations. Learn how managers can respond respectfully, protect confidentiality, and connect employees with accommodation support.

Event Details

Date:: Thursday, October 5, 2026
Time:: 1:30 PM ET
Location:: Virtual Webinar
Cost:: Free
Host:: Jeffrey Normore, Director of Technology, Communication, and Innovation, CCRW

Overview

An employee tells you they have a disability, a medical condition, or are struggling with something that affects their work. What should you say? What should you avoid asking? And what are your responsibilities as a manager? Join Untapped Talent for a practical webinar designed to help managers, supervisors, and workplace leaders respond with clarity, respect, and confidence when an employee discloses a disability or raises a workplace concern that may require accommodation. This session will focus on the critical first conversation. Attendees will learn how to create a respectful and supportive discussion, focus on workplace barriers and support needs rather than medical details, understand confidentiality obligations, and recognize when a disclosure may also be a request for accommodation. The webinar is not intended to be a comprehensive legal or accommodation management course. Instead, it offers practical guidance for handling disclosure conversations effectively, respectfully, and with confidence, while helping leaders connect employees with the organization’s accommodation process.

Who Should Attend

This webinar is designed for:

People managers
Supervisors and team leads
Directors and senior leaders
HR professionals
Anyone who may be the first point of contact when an employee discloses a disability, medical condition, or workplace concern

What You’ll Learn

During this webinar, attendees will explore:

How to respond calmly, respectfully, and supportively when an employee discloses a disability
How to focus the conversation on workplace barriers and supports needed, rather than diagnosis
How to explain confidentiality honestly, including what information may need to be shared as part of the accommodation process and with whom
How to recognize when a disclosure may also be a request for accommodation
How to identify the appropriate next step and follow up with the employee
How to recognize situations where a manager may need to initiate a supportive conversation, even when an employee has not formally requested accommodation

Session Outcomes

By the end of this session, attendees will have a clearer understanding of how to respond to disclosure conversations in a way that builds trust, protects dignity, and supports employees in accessing the workplace supports they may need.